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Emaar Properties PJSC is the Master Developer of Dubai Mall

© 2026 Emaar Malls. All rights reserved.

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Services

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Throughout Dubai Mall you will find eight guest service desks manned by our friendly team members who will be happy to help you with queries, directions and assistance throughout the mall. We have a range of services to make your experience a pleasurable one.

For your convenience

  • Free Wi-Fi
  • Dubai Mall mobile app
  • Mobile recharge cards
  • Concierge Lounge (porter and lockers)
  • Print and copy centre
  • Emirates Post letterbox
  • Lost and Found
  • ATM machines
  • Wheelchairs
  • Prayer rooms for men and women

Family friendly

  • Baby strollers
  • Children's wrist bands
  • Baby changing rooms

Getting around

  • Club Car service
  • Valet parking
  • Boulevard tour buses
  • Taxi service
  • The Dubai Trolley
  • Public transportation
  • RTA buses and Metro ticket machines

More services

Courtesy dress code

We ask that all guests dress respectfully throughout the mall.

Pet-free mall

Only assistance animals are permitted inside the mall.

Smoking in designated areas only

Please use the designated smoking areas provided.

Safe practices only

For everyone’s comfort and safety, please follow mall guidelines and staff directions.