Services

Throughout Dubai Mall you will find eight guest service desks manned by our friendly team members who will be happy to help you with queries, directions and assistance throughout the mall. We have a range of services to make your experience a pleasurable one.

For your convenience

Free Wi-Fi
Dubai Mall mobile app
Mobile recharge cards
Concierge Lounge (porter and lockers)
Print and copy centre
Emirates Post letterbox
Lost and Found
ATM machines
Wheelchairs
Prayer rooms for men and women

Family friendly

Baby strollers
Children's wrist bands
Baby changing rooms

Getting around

Club Car service
Valet parking
Boulevard tour buses
Taxi service
The Dubai Trolley
Public transportation
RTA buses and Metro ticket machines

More services

Courtesy dress code

We ask that all guests dress respectfully throughout the mall.

Pet-free mall

Only assistance animals are permitted inside the mall.

Smoking in designated areas only

Please use the designated smoking areas provided.

Safe practices only

For everyone’s comfort and safety, please follow mall guidelines and staff directions.