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Visitor Information

Parking FAQs

Everything you need to know about parking at The Dubai Mall — zones, rates, valet, accessibility and how to find your car.

  • The first 4 hours of parking will remain free from Monday to Thursday, and 6 hours will remain free from Friday to Sunday. The fee per each extra hour will increase progressively.

  • Yes, there will be violations by the authorities involved (Dubai Police, etc.)

  • Yes, the applicable charges are currently unified across all paid zones, namely Grand, Cinema and Fashion Parkings. Zabeel and Fountain Views parkings will remain complimentary.

  • Your Salik account will reflect a pending parking transaction, which will be deducted from your balance as soon as you recharge your Salik account.

  • To use the paid parking facilities, you must have an activated Salik tag and Salik account. The parking fee amount will be deducted from your Salik account.

  • Yes, to use the paid parking facilities, you need to have an activated Salik tag and Salik account.

  • To use the paid parking facilities, you need to have an activated Salik tag and Salik account and enough balance in your account. if you don’t have enough balance, the pending parking fees will be deducted once your Salik account is recharged.

  • This is not an available service, in order to use Dubai Mall parking, you must have an active Salik tag and online Salik account. It is recommended to regularly monitor your Salik account balance using Salik website and online channels, and keep it recharged to avoid falling below a certain threshold.

  • Vehicles exempted from Salik fees, including People of Determination, Police, Ambulances, Civil Defense, are also exempted from parking fees at Dubai Mall's paid parking facilities.

  • No, the first 4 hours of parking will remain free on weekdays, and the first 6 hours of parking will remain free on weekends.

  • You can contact 800Dubaimall or email enquiry@thedubaimall.com

  • No, paid parking will not apply for valet parking.

  • You can purchase Salik tag online from www.salik.ae, or through Careem Quick, or any of the petrol stations across the UAE.

  • You will have 4 hours of free parking on weekdays and 6 hours of free parking on weekends before you start getting charged.

  • For assistance, you can download the Dubai Mall application from App store or Google Play Store. Select the car icon in the bottom of the home page, select 'Find Vehicle',  then enter you car details. Alternatively, you may call Dubai Mall customer care toll-free number on 800 38224 6255.